PRIVACY POLICY

Privacy Policy

Xindara LLC

Effective Date: May 22, 2026 Last Updated: May 22, 2026

1. INTRODUCTION

Xindara LLC ("Company," "we," "us," or "our") operates the website located at https://xdautomations.com/homepage (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with us including through SMS/text messaging communications.

Please read this policy carefully. If you do not agree with its terms, please discontinue use of our Site and services.

2. INFORMATION WE COLLECT

We may collect the following types of personal information:

 

Information you provide directly: Your name, email address, phone number, date of birth, mailing address, insurance information, and any health-related information you voluntarily share when completing intake forms, booking consultations, or communicating with our office.

 

Information collected automatically: When you visit our website, we may collect your IP address, browser type, device type, pages visited, and referring URL through standard web analytics.

 

Information from third parties: We may receive your contact information if you submit an inquiry through a third-party directory, referral source, or advertising platform.


3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To schedule and confirm appointments and consultations

To send appointment reminders and office notifications via text message, email, or phone

To send promotional updates, brain health tips, and special offers to clients who opt in

To provide neurofeedback, biofeedback, and related brain health services

To process payments and manage billing

To communicate with you about your care and our services

To respond to your questions and requests

To comply with legal and regulatory obligations

To improve our website and services

4. SMS / TEXT MESSAGING - CONSENT & OPT-IN

How We Obtain Consent: By providing your mobile phone number and checking the SMS opt-in checkbox on our forms, you expressly consent to receive text messages from Xindara LLC. Consent is never a condition of purchase or use of our services.

Purpose of SMS Communications: We send SMS messages for the following purposes:

Appointment confirmations and scheduling reminders

Responses to your service inquiries

Transactional notifications related to your account or order

Follow-up communications regarding services you have requested

Message Frequency: Message frequency varies based on your level of interaction and activity with our services. You may receive more messages during active appointment scheduling periods and fewer at other times.

Age Requirement: By opting into our SMS services, you represent that you are at least 18 years of age. We do not knowingly send SMS messages to individuals under the age of 18.

Standard Messaging Rates: Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

How to Opt Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. You will receive a one-time confirmation and no further texts will be sent. To re-subscribe, reply START.

Help: Reply HELP to any text message for assistance, or contact us at [email protected].


5. NO SHARING OF MOBILE INFORMATION

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. DATA SECURITY

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These safeguards include:

SSL/TLS Encryption: All form submissions and data transmissions on our website are protected using industry-standard SSL (Secure Sockets Layer) encryption.

Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis.

Data Minimization: We collect only the data necessary for the stated purposes of this policy.

Vendor Due Diligence: We require our service providers to maintain appropriate security standards.

While we strive to protect your information, no transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. If you believe your information has been compromised, please contact us immediately at [email protected]


7. CHILDREN'S PRIVACY

This website is not intended for children under the age of 13. We do not knowingly collect, solicit, or process personal information from children under 13 years of age. In compliance with the Children's Online Privacy Protection Act (COPPA), if we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will promptly remove the information.

By opting into our SMS services, you also represent that you are at least 18 years of age, as stated in Section 4 of this policy.


8. YOUR RIGHTS & CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request a copy of the personal information we hold about you.

Correction: Request that we correct inaccurate or incomplete information.

Deletion: Request that we delete your personal information, subject to legal retention requirements.

Opt-Out of SMS: Reply STOP to any text message at any time to unsubscribe.

Cookie Management: Adjust your browser settings or use our cookie preference controls to limit tracking (see Section 11).

To exercise any of these rights, please contact us using the details in Section 12.


9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply our endorsement of the linked site.


10. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. If the changes are material, we may provide additional notice such as an on-site banner or email notification. Your continued use of our Site following the posting of changes constitutes your acceptance of those changes.


11. COOKIE POLICY

What Are Cookies? Cookies are small text files placed on your device when you visit a website. They allow the website to remember your preferences and improve your browsing experience. Cookies cannot run programs or deliver viruses to your device.

Third-Party Cookies: Some cookies on our website are placed by third-party services that appear on our pages (e.g., analytics tools or embedded content). These third parties have their own privacy policies. We do not control these cookies and encourage you to review the respective third-party policies.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or Cookie Policy, please contact us using the information below.

Business Name: Xindara LLC

Physical Address: 9215 Braes Bayou Drive, Houston, TX 77074

Business Phone: 281-594-8143

Support Email: [email protected]

Website: https://xdautomations.com/homepage


This policy was last updated on May 22, 2026. By continuing to use our website or SMS services, you acknowledge that you have read and understood this Privacy Policy.